Shanghai Pudong International Airport is located about 30 kilometers east of Shanghai's city center on a 40-square-kilometer coastal site in eastern Pudong. Serving as the city's primary international gateway, it handles significant international passenger traffic alongside extensive cargo operations. Operated by the Shanghai Airport Authority, it stands as the busiest international gateway in mainland China and one of the highest-volume airports across Asia and the world.
The airport currently operates two main passenger terminals, Terminal 1 and Terminal 2, complemented by an H-shaped satellite terminal divided into halls S1 and S2. Terminal 2 is primarily utilized by Air China and other Star Alliance members, while Terminal 1 serves key hub carriers like China Eastern Airlines. An underground automated people mover seamlessly transports passengers between Terminal 1 and Hall S1, as well as Terminal 2 and Hall S2.
01 Terminals & concourses
Opened on October 1, 1999, Terminal 1 serves primary hub operations for carriers like China Eastern Airlines. It connects directly to satellite hall S1 via an underground automated people mover.
Opened on March 26, 2008, Terminal 2 features a wave-like structure that is slightly larger than Terminal 1. It is primarily used by Air China and fellow Star Alliance member airlines.
Opened in September 2019, this stand-alone H-shaped facility contains halls S1 and S2 and is the largest of its kind in the world. Underground people movers connect S1 to Terminal 1 and S2 to Terminal 2.
Airport map
The free OpenStreetMap layer below shows the whole airport — terminals, concourses, access roads and the parking garages. Zoom in for gate-level detail.
Map: © OpenStreetMap contributors (ODbL, free). Official gate/terminal maps are copyrighted — we link to them.
02 Which terminal does my airline use?
Airlines are grouped by alliance and region. Always confirm the concourse printed on your boarding pass — assignments can change seasonally.
Show all airlines by terminal ›
Grouped by terminal — check the concourse on your boarding pass before you fly; assignments can change seasonally.
Lost, delayed or damaged baggage at PVG
If your checked bag doesn't turn up on the belt, act before you leave the baggage-claim area — that's where every airline keeps its Baggage Service Office.
- Go to your airline's Baggage Service Office in the baggage-claim hall of your arrival terminal.
- File a Property Irregularity Report (PIR) and get your file reference (WorldTracer) number. Keep your bag-tag receipt and boarding pass.
- Track it online using that reference on your airline's baggage-tracking page — most bags are located within 24–48 hours.
- Claim your essentials. On delayed bags airlines reimburse reasonable interim purchases (toiletries, clothing) — keep receipts. International trips are covered by the Montreal Convention.
- If it's truly lost (generally after 21 days) or damaged, file the claim at the same office — damage must be reported before you leave the airport.
Left something in the terminal (not a checked bag)? That's handled by the airport Lost & Found. Items left at a TSA security checkpoint are held by the TSA, not the airline.
03 Getting to & from PVG
These are the ground-transport options connecting the airport with the city. Fares and schedules change — check the operator before you travel.
| Option | Details |
|---|---|
| Shanghai Metro Line 2 | Connects Pudong Airport Terminal 1&2 station directly to Shanghai Hongqiao Airport and the city. |
| Shanghai Maglev Train | Provides high-speed connections via Pudong Airport Terminal 1&2 station. |
| Airport Link Line | Suburban railway line connecting the airport to the Shanghai suburban rail network. |
| Airport Bus | Buses connect the terminals with various locations across the rest of the city. |
| Automated People Mover | Underground automated metro system connecting Terminal 1 to Hall S1 and Terminal 2 to Hall S2. |
