Located seven kilometres northeast of Lisbon's historical city centre, Humberto Delgado Airport (LIS) serves as Portugal's primary international gateway. Handling over 36 million passengers per year, it stands as Europe's 13th-largest airport. Operated by ANA Aeroportos de Portugal under Vinci Airports, the facility functions as a major intercontinental hub connecting South America and Africa.
The airport is organized across two passenger terminal buildings. Terminal 1 handles all arrivals alongside regular scheduled and chartered departures, serving main hub carrier TAP Air Portugal and easyJet. Terminal 2 is dedicated exclusively to departures for six low-cost carriers. A complimentary airport shuttle bus runs every ten minutes to transfer passengers between the two terminals.
01 Terminals & concourses
Terminal 1 is the main building handling all arrivals and regular scheduled and chartered flights. It features two check-in halls and 47 departure gates, 17 of which have jet-bridges and 21 serve non-Schengen destinations.
Located on the southern airport perimeter, Terminal 2 is a smaller facility used exclusively for departures by low-cost airlines. It houses 22 check-in desks and ten departure gates utilizing walk and bus boarding.
Airport map
The free OpenStreetMap layer below shows the whole airport — terminals, concourses, access roads and the parking garages. Zoom in for gate-level detail.
Map: © OpenStreetMap contributors (ODbL, free). Official gate/terminal maps are copyrighted — we link to them.
02 Which terminal does my airline use?
Airlines are grouped by alliance and region. Always confirm the concourse printed on your boarding pass — assignments can change seasonally.
Show all airlines by terminal ›
Grouped by terminal — check the concourse on your boarding pass before you fly; assignments can change seasonally.
Lost, delayed or damaged baggage at LIS
If your checked bag doesn't turn up on the belt, act before you leave the baggage-claim area — that's where every airline keeps its Baggage Service Office.
- Go to your airline's Baggage Service Office in the baggage-claim hall of your arrival terminal.
- File a Property Irregularity Report (PIR) and get your file reference (WorldTracer) number. Keep your bag-tag receipt and boarding pass.
- Track it online using that reference on your airline's baggage-tracking page — most bags are located within 24–48 hours.
- Claim your essentials. On delayed bags airlines reimburse reasonable interim purchases (toiletries, clothing) — keep receipts. International trips are covered by the Montreal Convention.
- If it's truly lost (generally after 21 days) or damaged, file the claim at the same office — damage must be reported before you leave the airport.
Left something in the terminal (not a checked bag)? That's handled by the airport Lost & Found. Items left at a TSA security checkpoint are held by the TSA, not the airline.
03 Getting to & from LIS
These are the ground-transport options connecting the airport with the city. Fares and schedules change — check the operator before you travel.
| Option | Details |
|---|---|
| Metro | The Aeroporto Saldanha line connects Terminal 1 directly to downtown Lisbon in about 20 minutes. |
| Train | Gare do Oriente train station offers nationwide rail links and is reachable in 10 minutes via metro. |
| Bus | Carris city buses depart from arrivals toward Marquis of Pombal Square, Amoreiras, Baixa, and key train stations. |
| Shuttle | A free terminal shuttle bus runs every ten minutes between Terminal 1 and Terminal 2. |
| Taxi | Taxis operate 24 hours a day outside arrival and departure areas, reaching downtown Lisbon in roughly 15 minutes. |
| Car | Accessible via major highways, featuring covered and open parking areas, valet, car hire, and chauffeur services. |
| Bicycle | Two bike paths link the airport roundabout to Lisbon's 70 km cycling network. |
