Located 9 kilometres southwest of Amsterdam in the municipality of Haarlemmermeer, Schiphol is the main international airport of the Netherlands. Covering 2,787 hectares, this major European hub served 68.8 million passengers in 2025 and connected to 300 destinations worldwide. It handles significant connecting traffic and ranks among Europe's busiest aviation facilities for both passenger volume and air transport movements.
Schiphol operates under a single-terminal concept, housing three interconnected departure halls under one continuous roof radiating from Schiphol Plaza. Departure Hall 1 handles Schengen flights, while Halls 2 and 3 serve mixed traffic. Schengen passengers use Piers B, C, and low-cost Pier M, while non-Schengen travelers primarily use Piers E, F, G, and H, with flexible Pier D handling both traffic types.
01 Terminals & concourses
Departure Hall 1 primarily serves Schengen destinations and grants you airside access to Piers B and C, as well as gates D59 through D87.
Departure Hall 2 serves a mixture of non-Schengen and international flights, allocating check-in space according to terminal and baggage capacity.
Departure Hall 3 handles mixed passenger traffic, connecting you to non-Schengen piers and low-cost departure gates.
Airport map
The free OpenStreetMap layer below shows the whole airport — terminals, concourses, access roads and the parking garages. Zoom in for gate-level detail.
Map: © OpenStreetMap contributors (ODbL, free). Official gate/terminal maps are copyrighted — we link to them.
Lost, delayed or damaged baggage at AMS
If your checked bag doesn't turn up on the belt, act before you leave the baggage-claim area — that's where every airline keeps its Baggage Service Office.
- Go to your airline's Baggage Service Office in the baggage-claim hall of your arrival terminal.
- File a Property Irregularity Report (PIR) and get your file reference (WorldTracer) number. Keep your bag-tag receipt and boarding pass.
- Track it online using that reference on your airline's baggage-tracking page — most bags are located within 24–48 hours.
- Claim your essentials. On delayed bags airlines reimburse reasonable interim purchases (toiletries, clothing) — keep receipts. International trips are covered by the Montreal Convention.
- If it's truly lost (generally after 21 days) or damaged, file the claim at the same office — damage must be reported before you leave the airport.
Left something in the terminal (not a checked bag)? That's handled by the airport Lost & Found. Items left at a TSA security checkpoint are held by the TSA, not the airline.
02 Getting to & from AMS
These are the ground-transport options connecting the airport with the city. Fares and schedules change — check the operator before you travel.
| Option | Details |
|---|---|
| Rail | Schiphol features an integrated train station located directly beneath the main terminal area. |
| Road | The airport is connected to the highway network, including a taxiway bridge crossing the A5 motorway. |
03 Lounges & amenities
You can visit the landside Panoramaterras rooftop viewing area, browse the airport library, or admire public artworks like the Maarten Baas Schiphol clock.
