Located in Windsor Locks, Connecticut, roughly halfway between Hartford and Springfield, Massachusetts, Bradley International Airport is Connecticut's busiest commercial airport. It ranks as the second-largest airport in New England behind Boston's Logan International Airport. The Federal Aviation Administration categorizes Bradley as a medium-hub primary facility, serving both public commercial travelers and military operations.
The airport layout features two active passenger terminals. Terminal A houses three concourses for domestic and international flights, while Terminal B serves as the International Arrivals Building equipped with U.S. Customs facilities. Terminal A hosts major carriers such as American Airlines, Delta Air Lines, United Airlines, JetBlue, Southwest, and Breeze, alongside transatlantic service from Aer Lingus.
01 Terminals & concourses
Terminal A features an East Concourse and two West Concourse areas serving domestic and transatlantic flights. It houses security screening, dining, retail, and administrative offices.
The International Arrivals Building serves as Terminal B and consists of a single gate. It processes international flights requiring U.S. Customs and Border Protection inspection.
Airport map
The free OpenStreetMap layer below shows the whole airport — terminals, concourses, access roads and the parking garages. Zoom in for gate-level detail.
Map: © OpenStreetMap contributors (ODbL, free). Official gate/terminal maps are copyrighted — we link to them.
02 Which terminal does my airline use?
Airlines are grouped by alliance and region. Always confirm the concourse printed on your boarding pass — assignments can change seasonally.
Show all airlines by terminal ›
Grouped by terminal — check the concourse on your boarding pass before you fly; assignments can change seasonally.
Lost, delayed or damaged baggage at BDL
If your checked bag doesn't turn up on the belt, act before you leave the baggage-claim area — that's where every airline keeps its Baggage Service Office.
- Go to your airline's Baggage Service Office in the baggage-claim hall of your arrival terminal.
- File a Property Irregularity Report (PIR) and get your file reference (WorldTracer) number. Keep your bag-tag receipt and boarding pass.
- Track it online using that reference on your airline's baggage-tracking page — most bags are located within 24–48 hours.
- Claim your essentials. On delayed bags airlines reimburse reasonable interim purchases (toiletries, clothing) — keep receipts. International trips are covered by the Montreal Convention.
- If it's truly lost (generally after 21 days) or damaged, file the claim at the same office — damage must be reported before you leave the airport.
Left something in the terminal (not a checked bag)? That's handled by the airport Lost & Found. Items left at a TSA security checkpoint are held by the TSA, not the airline.
03 Getting to & from BDL
These are the ground-transport options connecting the airport with the city. Fares and schedules change — check the operator before you travel.
| Option | Details |
|---|---|
| Bus | CT Transit Route 24 connects to Windsor Locks train station, while Route 30 (Bradley Flyer) offers semi-express service to Downtown Hartford. |
| Rail | Amtrak and CTRail Hartford Line serve the nearby Windsor Locks and Windsor stations. |
| Road | Interstate 91 provides highway access, and a Ground Transportation Center consolidates rental car services on site. |
04 Lounges & amenities
Bradley features the Escape Lounge, a premium common-use lounge located near Gate 1 in the East Concourse of Terminal A.
