Located in Zaventem, 12 kilometers (7 miles) northeast of Brussels, Brussels Airport is Belgium's main international hub. Covering 1,245 hectares with three runways, this major airport serves as the primary base for Brussels Airlines and TUI fly Belgium. In 2019, it welcomed over 26 million passengers, making it the 26th-busiest airport in Europe.
The airport uses a single-terminal concept where all facilities are housed under one roof across multiple levels. You will find the train station on level -1, buses and taxis on level 0, arrivals on level 2, and departures on level 3. Levels 2 and 3 connect directly to the airport's main piers.
01 Terminals & concourses
Pier A handles Schengen destination flights as well as Brussels Airlines flights to Africa and New York. Passengers access the pier directly from check-in via the above-ground Connector building.
Pier B is used strictly for non-Schengen flights. It features two decks, separating departing passengers on the upper level from arriving passengers on the lower level.
Airport map
The free OpenStreetMap layer below shows the whole airport — terminals, concourses, access roads and the parking garages. Zoom in for gate-level detail.
Map: © OpenStreetMap contributors (ODbL, free). Official gate/terminal maps are copyrighted — we link to them.
02 Which terminal does my airline use?
Airlines are grouped by alliance and region. Always confirm the concourse printed on your boarding pass — assignments can change seasonally.
Show all airlines by terminal ›
Grouped by terminal — check the concourse on your boarding pass before you fly; assignments can change seasonally.
Lost, delayed or damaged baggage at BRU
If your checked bag doesn't turn up on the belt, act before you leave the baggage-claim area — that's where every airline keeps its Baggage Service Office.
- Go to your airline's Baggage Service Office in the baggage-claim hall of your arrival terminal.
- File a Property Irregularity Report (PIR) and get your file reference (WorldTracer) number. Keep your bag-tag receipt and boarding pass.
- Track it online using that reference on your airline's baggage-tracking page — most bags are located within 24–48 hours.
- Claim your essentials. On delayed bags airlines reimburse reasonable interim purchases (toiletries, clothing) — keep receipts. International trips are covered by the Montreal Convention.
- If it's truly lost (generally after 21 days) or damaged, file the claim at the same office — damage must be reported before you leave the airport.
Left something in the terminal (not a checked bag)? That's handled by the airport Lost & Found. Items left at a TSA security checkpoint are held by the TSA, not the airline.
03 Getting to & from BRU
These are the ground-transport options connecting the airport with the city. Fares and schedules change — check the operator before you travel.
| Option | Details |
|---|---|
| Rail | Brussels Airport-Zaventem railway station located on level -1 offers direct rail links to central Brussels, Antwerp, Ghent, Leuven, and the European Quarter. |
| Bus | De Lijn buses serve Flanders destinations from platforms A and B, while STIB/MIVB Line 12 connects platform C to central Brussels. |
| Bus | Flibco shuttles connect to cities such as Lille, Antwerp, and Luxembourg, while platform E hosts hotel shuttles. |
| Road | Directly accessible by car via the A201 motorway linked to the Brussels Ring (R0), with 10,600 parking spaces across three car parks. |
