Located 9 miles southwest of Downtown Cleveland in the Hopkins neighborhood, Cleveland Hopkins International Airport is the primary airport serving Greater Cleveland and Northeast Ohio. Spanning 1,717 acres adjacent to NASA's Glenn Research Center, it is the state's largest and busiest airport. It features three runways and serves a broad catchment area of 4.9 million people across the region.
When you arrive, you will use a single two-level passenger terminal featuring four concourses, three of which are currently active. You can move freely airside between Concourses A, B, and C once you pass through security checkpoints. The airport hosts major legacy airlines alongside low-cost carriers, with Concourse D remaining vacant after past hub operations.
01 Terminals & concourses
Completed in 1978 and renovated in 2016, this two-level terminal features three active security checkpoints for its concourses. Airside passengers can move freely between Concourses A, B, and C.
Airport map
The free OpenStreetMap layer below shows the whole airport — terminals, concourses, access roads and the parking garages. Zoom in for gate-level detail.
Map: © OpenStreetMap contributors (ODbL, free). Official gate/terminal maps are copyrighted — we link to them.
02 Which terminal does my airline use?
Airlines are grouped by alliance and region. Always confirm the concourse printed on your boarding pass — assignments can change seasonally.
Show all airlines by terminal ›
Grouped by terminal — check the concourse on your boarding pass before you fly; assignments can change seasonally.
Lost, delayed or damaged baggage at CLE
If your checked bag doesn't turn up on the belt, act before you leave the baggage-claim area — that's where every airline keeps its Baggage Service Office.
- Go to your airline's Baggage Service Office in the baggage-claim hall of your arrival terminal.
- File a Property Irregularity Report (PIR) and get your file reference (WorldTracer) number. Keep your bag-tag receipt and boarding pass.
- Track it online using that reference on your airline's baggage-tracking page — most bags are located within 24–48 hours.
- Claim your essentials. On delayed bags airlines reimburse reasonable interim purchases (toiletries, clothing) — keep receipts. International trips are covered by the Montreal Convention.
- If it's truly lost (generally after 21 days) or damaged, file the claim at the same office — damage must be reported before you leave the airport.
Left something in the terminal (not a checked bag)? That's handled by the airport Lost & Found. Items left at a TSA security checkpoint are held by the TSA, not the airline.
03 Getting to & from CLE
These are the ground-transport options connecting the airport with the city. Fares and schedules change — check the operator before you travel.
| Option | Details |
|---|---|
| Rail | Cleveland Rapid Transit Red Line Rapid Transit station located beneath the terminal |
| Taxi | Dedicated taxi service of 110 vehicles |
| Shuttle | Shuttle services provided between the airport and the consolidated rental car facility off the airport property |
04 Lounges & amenities
You can relax at the United Club in Concourse C or The Club CLE near the entrance to Concourse B in the Main Terminal.
Cleveland Hopkins International Airport in pictures
