Located seven miles southwest of Downtown Indianapolis in Marion County, Indianapolis International Airport (IND) is Indiana's busiest airport, serving over 50 non-stop destinations across North America, the Caribbean, and Europe. Spanning 7,700 acres, it acts as a key commercial airport and hosts the world's second-largest FedEx Express hub. Owned and operated by the Indianapolis Airport Authority, it handles over five million passengers annually as a primary regional entry point.
The facility is organized around a single passenger terminal, the Col. H. Weir Cook Terminal, which opened in 2008 between parallel runways. You will find all 39 gates split between two main concourses: Concourse A and Concourse B. Airlines are organized by concourse rather than alliance, with international arrivals handled specifically at Gates A4 and A5, offering a straightforward design that simplifies departures and connections.
01 Terminals & concourses
Opened in 2008, this single 1.2-million-square-foot terminal features 39 gates divided between Concourses A and B. It processes all ticketing, security, and passenger departures, with international arrivals handled in Concourse A.
Airport map
The free OpenStreetMap layer below shows the whole airport — terminals, concourses, access roads and the parking garages. Zoom in for gate-level detail.
Map: © OpenStreetMap contributors (ODbL, free). Official gate/terminal maps are copyrighted — we link to them.
02 Which terminal does my airline use?
Airlines are grouped by alliance and region. Always confirm the concourse printed on your boarding pass — assignments can change seasonally.
Show all airlines by terminal ›
Grouped by terminal — check the concourse on your boarding pass before you fly; assignments can change seasonally.
Lost, delayed or damaged baggage at IND
If your checked bag doesn't turn up on the belt, act before you leave the baggage-claim area — that's where every airline keeps its Baggage Service Office.
- Go to your airline's Baggage Service Office in the baggage-claim hall of your arrival terminal.
- File a Property Irregularity Report (PIR) and get your file reference (WorldTracer) number. Keep your bag-tag receipt and boarding pass.
- Track it online using that reference on your airline's baggage-tracking page — most bags are located within 24–48 hours.
- Claim your essentials. On delayed bags airlines reimburse reasonable interim purchases (toiletries, clothing) — keep receipts. International trips are covered by the Montreal Convention.
- If it's truly lost (generally after 21 days) or damaged, file the claim at the same office — damage must be reported before you leave the airport.
Left something in the terminal (not a checked bag)? That's handled by the airport Lost & Found. Items left at a TSA security checkpoint are held by the TSA, not the airline.
03 Getting to & from IND
These are the ground-transport options connecting the airport with the city. Fares and schedules change — check the operator before you travel.
| Option | Details |
|---|---|
| Bus | IndyGo bus service operates from the Ground Transportation Center, with the future Blue Line BRT route terminus under development. |
| Rental car | Ten rental car operations reside on the first floor of the attached parking garage for consolidated pick-up and drop-off. |
| Shuttle / Limousine | Hotel courtesy vehicles, shuttle buses, and limousine services are available through the Ground Transportation Center. |
04 Lounges & amenities
A seventh-floor public lounge area with an airfield view is planned within the airport's future connected Westin hotel.
