Located seven miles southeast of downtown Memphis in Shelby County, Tennessee, Memphis International Airport covers 3,900 acres and serves as the region's primary commercial airfield. While famous globally as the massive overnight hub for FedEx Express, the civil-military facility also handles around 80 daily passenger flights across its four concrete runways, alongside military transport operations for the Tennessee Air National Guard.
The airport relies on a single main passenger terminal designed around a Y-shaped concourse. Historically operating three concourses during its era as a major airline hub, passenger operations were consolidated into a modernized Concourse B in 2022. The refurbished facility features modern passenger amenities, high ceilings, wider hallways, 23 active gates, and integrated customs processing for non-precleared international arrivals on its southwestern leg.
01 Terminals & concourses
Features a Y-shaped layout housing 23 gates along its central stem and southeastern leg. All commercial passenger flights operate here following a complete modern refurbishment completed in 2022.
Airport map
The free OpenStreetMap layer below shows the whole airport — terminals, concourses, access roads and the parking garages. Zoom in for gate-level detail.
Map: © OpenStreetMap contributors (ODbL, free). Official gate/terminal maps are copyrighted — we link to them.
02 Which terminal does my airline use?
Airlines are grouped by alliance and region. Always confirm the concourse printed on your boarding pass — assignments can change seasonally.
Show all airlines by terminal ›
Grouped by terminal — check the concourse on your boarding pass before you fly; assignments can change seasonally.
Lost, delayed or damaged baggage at MEM
If your checked bag doesn't turn up on the belt, act before you leave the baggage-claim area — that's where every airline keeps its Baggage Service Office.
- Go to your airline's Baggage Service Office in the baggage-claim hall of your arrival terminal.
- File a Property Irregularity Report (PIR) and get your file reference (WorldTracer) number. Keep your bag-tag receipt and boarding pass.
- Track it online using that reference on your airline's baggage-tracking page — most bags are located within 24–48 hours.
- Claim your essentials. On delayed bags airlines reimburse reasonable interim purchases (toiletries, clothing) — keep receipts. International trips are covered by the Montreal Convention.
- If it's truly lost (generally after 21 days) or damaged, file the claim at the same office — damage must be reported before you leave the airport.
Left something in the terminal (not a checked bag)? That's handled by the airport Lost & Found. Items left at a TSA security checkpoint are held by the TSA, not the airline.
03 Getting to & from MEM
These are the ground-transport options connecting the airport with the city. Fares and schedules change — check the operator before you travel.
| Option | Details |
|---|---|
| bus | Memphis Area Transit Authority route 28 links the terminal to the Hudson Transit Center downtown and the Airways Transit Center. |
| road | Accessible from Interstate 240 via Jim McGehee Parkway and Plough Boulevard, or via Winchester Road. |
| car rental | Located inside the seven-story Ground Transportation Center alongside economy parking. |
