Mexico City International Airport sits in the Venustiano Carranza borough, just five kilometers east of downtown Mexico City. Serving as Mexico's busiest airport and a primary Latin American gateway, it handles over 120,000 daily passengers. Classified as hot and high due to its elevation, the facility features two parallel runways operating at full capacity alongside nearby regional airports.
The airport operates through two distinct passenger terminals located three kilometers apart. Terminal 1 handles domestic budget carriers and an extensive roster of international airlines spanning North America, Europe, Asia, and Latin America. Terminal 2 serves as the main hub for flag carrier Aeroméxico alongside its partner Delta Air Lines and select international carriers.
01 Terminals & concourses
Operational since 1952, Terminal 1 handles domestic flights in its western section and international flights in the east. It features 33 contact gates, 20 remote stands, two bus terminals, and extensive dining and shopping corridors.
Opened in 2007, Terminal 2 serves as Aeroméxico's primary hub with three piers including the Pier L expansion for narrow-body aircraft. It provides 30 contact gates, remote stands, custom immigration facilities, and VIP lounge access.
Airport map
The free OpenStreetMap layer below shows the whole airport — terminals, concourses, access roads and the parking garages. Zoom in for gate-level detail.
Map: © OpenStreetMap contributors (ODbL, free). Official gate/terminal maps are copyrighted — we link to them.
02 Which terminal does my airline use?
Airlines are grouped by alliance and region. Always confirm the concourse printed on your boarding pass — assignments can change seasonally.
Show all airlines by terminal ›
Grouped by terminal — check the concourse on your boarding pass before you fly; assignments can change seasonally.
Lost, delayed or damaged baggage at MEX
If your checked bag doesn't turn up on the belt, act before you leave the baggage-claim area — that's where every airline keeps its Baggage Service Office.
- Go to your airline's Baggage Service Office in the baggage-claim hall of your arrival terminal.
- File a Property Irregularity Report (PIR) and get your file reference (WorldTracer) number. Keep your bag-tag receipt and boarding pass.
- Track it online using that reference on your airline's baggage-tracking page — most bags are located within 24–48 hours.
- Claim your essentials. On delayed bags airlines reimburse reasonable interim purchases (toiletries, clothing) — keep receipts. International trips are covered by the Montreal Convention.
- If it's truly lost (generally after 21 days) or damaged, file the claim at the same office — damage must be reported before you leave the airport.
Left something in the terminal (not a checked bag)? That's handled by the airport Lost & Found. Items left at a TSA security checkpoint are held by the TSA, not the airline.
03 Getting to & from MEX
These are the ground-transport options connecting the airport with the city. Fares and schedules change — check the operator before you travel.
| Option | Details |
|---|---|
| Bus | Long-distance bus terminals are accessible at both Terminal 1 and Terminal 2. |
| Shuttle | A landside bus shuttle service connects the two terminals located three kilometers apart. |
04 Lounges & amenities
Both terminals feature extensive VIP lounges including options from Aeroméxico, American Express, United Airlines, American Airlines, HSBC, and Banamex.