Located 15 kilometres northwest of central Santiago in the municipality of Pudahuel, Comodoro Arturo Merino Benítez International Airport serves as Chile's largest aviation facility and busiest international gateway. Owned by the Chilean government and operated by the consortium Nuevo Pudahuel, this civil-military facility functions as a crucial hub for South American air travel and serves as the primary maintenance center for major local carriers.
Passenger operations are split between two primary facilities: Terminal 1 manages domestic flights, while the newer Terminal 2 handles international routes. The airport serves as a major Latin American gateway to Oceania and hosts direct European long-haul routes. Alliance-wise, the airport prominently features LATAM Airlines alongside other international carriers, providing streamlined access across domestic Chilean destinations and global connections.
01 Terminals & concourses
Spread across four levels, Terminal 1 handles domestic flight operations and offers various traveler services.
Features a central processor (T2M) and four distinct regional-themed piers dedicated primarily to international journeys.
Airport map
The free OpenStreetMap layer below shows the whole airport — terminals, concourses, access roads and the parking garages. Zoom in for gate-level detail.
Map: © OpenStreetMap contributors (ODbL, free). Official gate/terminal maps are copyrighted — we link to them.
Lost, delayed or damaged baggage at SCL
If your checked bag doesn't turn up on the belt, act before you leave the baggage-claim area — that's where every airline keeps its Baggage Service Office.
- Go to your airline's Baggage Service Office in the baggage-claim hall of your arrival terminal.
- File a Property Irregularity Report (PIR) and get your file reference (WorldTracer) number. Keep your bag-tag receipt and boarding pass.
- Track it online using that reference on your airline's baggage-tracking page — most bags are located within 24–48 hours.
- Claim your essentials. On delayed bags airlines reimburse reasonable interim purchases (toiletries, clothing) — keep receipts. International trips are covered by the Montreal Convention.
- If it's truly lost (generally after 21 days) or damaged, file the claim at the same office — damage must be reported before you leave the airport.
Left something in the terminal (not a checked bag)? That's handled by the airport Lost & Found. Items left at a TSA security checkpoint are held by the TSA, not the airline.
02 Getting to & from SCL
These are the ground-transport options connecting the airport with the city. Fares and schedules change — check the operator before you travel.
| Option | Details |
|---|---|
| road | Connected to Santiago by the six-lane Costanera Norte expressway (Exit 31) and Vespucio Norte Express Ring motorway (Exit 18). |
| bus | Centropuerto and Turbus run services to Metro stations like Los Héroes and Pajaritos, complemented by public bus lines 555 and 444. |
| taxi | Official airport options include Taxi Oficial and Taxi Vip, along with TransVip shuttle services. |
03 Lounges & amenities
Terminal 1 offers VIP lounges accessed through the second floor, along with dedicated LATAM VIP check-in areas.
