Located in Cascade Township roughly 13 miles southeast of Grand Rapids, Michigan, Gerald R. Ford International Airport is the primary commercial airport in West Michigan. Covering 3,127 acres, this facility stands as the second-busiest airport in the state. Recognized as a small hub primary commercial service facility, it hosts non-stop flights connecting travelers to dozens of destinations across the United States.
The facility features a single main passenger terminal organized into two distinct concourses with climate-controlled jetways. Concourse A hosts Delta Air Lines, American Airlines, and United Airlines. Meanwhile, Southwest Airlines, Sun Country Airlines, Frontier Airlines, and Allegiant Air operate out of Concourse B. A consolidated security screening checkpoint in the main grand hall processes passengers efficiently before they enter either concourse.
01 Terminals & concourses
The passenger terminal houses concourses A and B connected via a consolidated central security checkpoint in the grand hall area. Concourse A serves legacy carriers while Concourse B accommodates low-cost and regional airlines.
Airport map
The free OpenStreetMap layer below shows the whole airport — terminals, concourses, access roads and the parking garages. Zoom in for gate-level detail.
Map: © OpenStreetMap contributors (ODbL, free). Official gate/terminal maps are copyrighted — we link to them.
02 Which terminal does my airline use?
Airlines are grouped by alliance and region. Always confirm the concourse printed on your boarding pass — assignments can change seasonally.
Show all airlines by terminal ›
Grouped by terminal — check the concourse on your boarding pass before you fly; assignments can change seasonally.
Lost, delayed or damaged baggage at GRR
If your checked bag doesn't turn up on the belt, act before you leave the baggage-claim area — that's where every airline keeps its Baggage Service Office.
- Go to your airline's Baggage Service Office in the baggage-claim hall of your arrival terminal.
- File a Property Irregularity Report (PIR) and get your file reference (WorldTracer) number. Keep your bag-tag receipt and boarding pass.
- Track it online using that reference on your airline's baggage-tracking page — most bags are located within 24–48 hours.
- Claim your essentials. On delayed bags airlines reimburse reasonable interim purchases (toiletries, clothing) — keep receipts. International trips are covered by the Montreal Convention.
- If it's truly lost (generally after 21 days) or damaged, file the claim at the same office — damage must be reported before you leave the airport.
Left something in the terminal (not a checked bag)? That's handled by the airport Lost & Found. Items left at a TSA security checkpoint are held by the TSA, not the airline.
03 Getting to & from GRR
These are the ground-transport options connecting the airport with the city. Fares and schedules change — check the operator before you travel.
| Option | Details |
|---|---|
| Bus | Rapid route 27 connects the airport to Woodland Mall on weekdays, where transfers lead to downtown Grand Rapids. |
| Taxi / Luxury Sedan | Metro Cab and Metro Cars offer taxi and luxury sedan services on-site. |
| Rental Car | Avis, Budget, Enterprise, Hertz/Dollar, and National/Alamo offer rental cars on-site. |
| Road | Located at 44th Street and Patterson Avenue, bordering I-96, M-6, M-37, and M-11. |
04 Lounges & amenities
The airport features business centers and lounges in its terminal, with a Priority Pass club lounge planned.
